FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Which is the port of shipment?

NINGBO port, China.

Can we customize our products?

Yes! Color, material, size, packaging can be customized according to your requirements.

Do you test all your goods before delivery?

Sure! All the goods are 100% tested and inspected before packing. Strict quality control is carried throughout the whole production process, from wood selection, wood drying, wood assembly, upholstery, painting, and hardware to final goods.

How can I get a sample? What’s the cost and lead time for the samples?

For customized samples, please check with our salesperson for details.

What’s the lead time for mass production?

Within 50 days after receiving the deposit.

What is the term of payment?

T/T 30% deposit, and 70% balance against a copy of the B/L.


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